Questions

Before you book

Practical answers about course selection, certificates and on-site training.

Usually at your workplace: a meeting room, waiting room after hours, or your treatment area. If you don't have the space, we organise a venue nearby.

On-site courses run from 6 people. If you have fewer, we can combine you with another nearby group or find you places in an upcoming course.

Our courses follow current ANZCOR guidelines and teach advanced life support to ALS2 level. These are our own courses, not ARC courses, and they do not issue an ARC ALS2 certificate. Acceptance depends on your employer or credentialing committee. If a policy specifies ARC ALS2, use an ARC-approved course centre.

We recommend a yearly refresher. Certificate acceptance and required refresher intervals are set by your employer and professional body; the RACGP practice interval is not a universal certificate expiry.

No. We confirm a date and a fixed price first. Your booking is only confirmed when the deposit is paid. Cancel more than 7 days before for a full refund.

Yes. Regional travel is quoted up front, and shared across nearby services that book the same week.

We list planned learning hours: BLS 3, ALS and PALS 16, recertifications 8. [RACGP / ACRRM activity IDs pending] Accreditation is pending. Nurses can record relevant learning with reflection; doctors should confirm acceptance and activity categories with their CPD home. Hours alone do not guarantee credit.

The proposed course is designed around these requirements. Final materials and assessment must be approved by our educators before delivery. RACGP Standards require CPR training for non-clinical staff (Indicator C8.1►B) and clinical staff (GP3.1►A) at least every three years. The training must follow ARC guidelines, include AED use, and assess CPR physically on a manikin on the floor. Our BLS course does all of this, and you get a group training record for your accreditation file.

The RACGP minimum is every three years, but the Australian Resuscitation Council recommends refreshing CPR at least once a year because skills fade quickly. Ask about a yearly refresher plan for your team.

No. It is our own course, following current ANZCOR guidelines, which is what the RACGP Standards ask for. If your workplace specifically needs HLTAID009 or HLTAID011, ask us: we are setting these up with a registered training organisation.

It teaches advanced life support to the same level and follows current ANZCOR guidelines, but it is our own course and doesn't lead to an Australian Resuscitation Council certificate. Acceptance depends on your employer or credentialing committee. If your credentialing committee asks for ARC ALS2 by name, check with them before booking.

We recommend a yearly refresher, but your employer sets its required interval and accepted certificates. Anyone who has done ALS in the last 18 months can take the half-day recertification instead of the full day.

They need to finish it before the day, because the practical sessions assume the theory is done. We send you a completion list beforehand so there are no surprises.

No. It is our own paediatric advanced life support course, following current Australian and New Zealand (ANZCOR) guidelines, which differ in places from American ones. It doesn't lead to an AHA or APLS certificate.

Yes, that is the main reason to train. When paediatric emergencies are rare, skills and confidence fade fastest. A structured approach and practised team roles make the biggest difference.

Yes, as long as your certificate is dated within the last 18 months. Otherwise the full-day ALS course is the right fit.